Frequently Asked Questions:

Your Queries Answered

Get answers to commonly asked questions about Alpha Storage's services.

From rental rates and unit sizes to security measures and access hours, our FAQ section provides essential information to ensure a smooth and informed storage experience.

  • Q. What size unit do I need?

    A. The unit size you may require can vary greatly, depending on the size of your furniture, how high you can stack boxes and a number of other variables. Please refer to our storage sizing guide or call the manager at your local facility, and we will be happy to help you decide what size will work best for you.

  • Q. Do I need insurance?

    A. Insuring your items while they are in storage is highly recommended. Just as your home is susceptible to fire, roof leaks, burglary and vandalism, so too is your storage unit. Check your homeowners or renters insurance policy to see if your storage possessions are covered. If not, our on-site managers can assist you in acquiring reasonably priced self storage insurance.

  • Q. Can I pay for storage by automatic debit or online payments?

    A. You can pay for storage by automatic debit from your debit/bank card or credit card account.

  • Q. Is there a minimum rental term?

    A. The minimum rental term is one month. Beyond the one month minimum, rentals can be prorated to suit your needs.

  • Q. Can I bring my own lock?

    A. Yes. We encourage you to bring you own lock. Alternatively, we do sell locks at our facilities, along with many other moving and storage supplies, for your convenience.

STILL HAVE QUESTIONS?

Contact us today, and our friendly team will be happy to assist you with any inquiries regarding our self-storage solutions.

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